Technology’s impact on our lives today is almost immeasurable, altering just about everything in the workplace, including Human Resources. Advances in this industry have changed the way we contact our workers. It's transformed corporate correspondence and employee performance. And it’s widened the scope of HR best practices.
Utilizing available technology will positively affect any business' HR practices. It makes the company more efficient and organized. Harnessing the many tools available to us nowadays is vital for any business to survive in the dynamic modern landscape.
The role of HR for tech companies has evolved considerably over the years and now includes:
- Holding managers and supervisors accountable for retention.
- Training management staff on how to be more receptive to suggestions from staff, improve employee recognition, instill mentoring practices, and foster team building.
- Tapping into employees’ influence on corporate culture.
The Changes HR Teams Face Post-Pandemic
COVID-19 brought about major changes and threw the working world into disarray, pushing HR into crisis mode for most of 2020 and the first half of 2021. Businesses are still reeling from the pandemic and HR has had to change with the times. Its role had to expand to cover:
- Determining how employees could work remotely
- Providing the mental and physical health support staff needed in such uncertain times
- Creating C-Level strategies to keep firms functioning properly
The pandemic cemented HR’s role as a fundamental part of any company. Considering this department as the Chief Executive Officer’s right hand is an accurate perspective.
HR Challenges
The HR tech company industry has become intertwined with every element of the global economy. HR faces multiple difficulties in terms of the workforce, despite the rapid advancement of technology:
Curbing Employee Turnover and Improving Retention
The IT industry has a steep employee turnover rate of almost 20% worldwide. This has led to HR investigating the impact of workers’ personality types on long-term retention. Companies are seeing the value of workplace solutions that go beyond the one-size-fits-all strategy. They are embracing systems that more effectively address workers’ demands. HR best practices are also adapting as required.
Learning and Development Management
A frequent issue of tech hiring is that organizations have historically focused on hiring the top 5% of talent, with the remaining 95% of employees struggling with less-than-adequate pay because there are no quality- and skill-training facilities available.
Learning and Development Systems eliminates costs like accommodation and travel for employees, printing eLearning materials, and rentals for online sites. Because employees complete their training online, you can avoid significant expenses while improving the capabilities of your staff.
Managing Remote Onboarding
Businesses are hiring and onboarding new employees so rapidly that a streamlined, remote onboarding system has become critically important. The goal is to remove the necessity for piles of paper documentation.
Using cloud-based software allows for HR onboarding processes to function more efficiently. This is done through the automation of onboarding activities, the collection of e-signatures, and the issue of digital offer letters.
Properly Navigating the Possibility of Employee Burnout
It’s more important than ever to acknowledge workers’ impact and provide recognition for what they do on a daily basis. With quiet quitting looming over many of today’s businesses, it’s crucial to keep tabs on how employees are working and feeling.
The Talent War
Finding candidates that are technically qualified is becoming increasingly difficult. Adopting the right recruiting tools can help streamline this process, allow organizations to systemize their strategies and find the best person for the job more quickly.
What Does the Future Hold?
A report by the Academy to Innovate HR indicates that the main focus for HR for tech companies going forward is going to be developing a two-way communication policy and building services based on this information.
Trends in terms of specific areas include:
Benefits & Compensation
The progress in cloud-based HR systems has made it possible for employers to support their staff more effectively by offering them quick access to applications and platforms to manage their resources. This includes details about healthcare policies, for example, as well as payroll features that allow employees to arrange for advance payments when required.
Data-Driven Decision Making
HR can now move beyond simply identifying problem areas like a decrease in turnover or high employee turnover. Systems that allow for the collection and analysis of data like employee satisfaction surveys and exit interviews are going to increasingly enable HR to address key metrics.
Doing this will allow HR to start addressing the cause of issues and remedying them rather than simply handling employee fallout and its effects.
Employee Experience & Company Culture
More businesses will start implementing company-wide Intranet solutions to save time. This will allow all employees to find the information they need, be it questions about holiday pay, policies regarding sick leave, or recent announcements in a more efficient way.
Hiring & Retaining Engineers and Developers
The remote-centric work style is likely to continue, with organizations taking a hybrid approach as they work to accommodate employees’ various life stages and needs. Individual preferences are set to evolve with staff being onsite or at home as far as proximity, responsibilities, and time permit.
Onboarding for High-Growth Companies
Hybrid or remote onboarding will keep evolving, with the Four Cs of traditional orientation: Clarification, Compliance, Connection, and Culture applying. Automation, cultural assimilation, data-driven improvements, personalization, and social networking are also going to start playing a bigger role in this process.
Performance Management
With the rapid emergence of HR tech solutions companies software, the future of performance management is definitely headed in the direction of continuous evaluation enabled by technology.
The Takeaway
Hopefully this article has given you a better perspective of the changes HR for tech companies have overcome, the challenges they continue to work through, and what lies ahead for this sector. New solutions are constantly evolving, as is the case with everything related to technology. Properly preparing for what’s to come is the only way to stay relevant in today’s world.
For a range of solutions to HR issues and a friendly hand to guide you along as the technological horizon keeps broadening, feel free to reach out to Kunai. We’re always happy to engage and are here to make finding and hiring the world's best developers simple, safe, and straightforward.
Contact us to see what we can do for you. Now and in the future.