Finance
Lending Payoff Quote Generation
Inspiration
Commercial loan lenders frequently need to generate payoff quotes whenever a borrower requests one. These quotes specify the exact amount needed to fully repay a loan. Currently, this process in many organizations is largely manual, involving the retrieval of details from multiple systems. Once gathered, these details are entered into Excel where numerous formulas are used to calculate the payoff amount. This manual process can lead to costly errors, especially considering that a payoff quote sent to borrowers is legally binding. Payoff quotes are currently manual and tedious but can be easily automated.
Opportunity
Commercial loan lenders often dedicate significant full-time resources to calculating payoff amounts due to the lack of integration between disparate software systems and the manual nature of the process. With Kun.AI, we automate this calculation, reducing the turnaround time for payoff quotes from days to hours and minimizing errors. This automation allows employees to focus on strategic actions that contribute greater value to the business.
Kun.AI Process Automation
Kun.AI initiates its process upon the creation of a case ticket. It first parses the ticket to extract client information and then searches multiple data stores to retrieve all documents related to the loan. The AI analyzes these documents, extracting critical information and metrics to calculate the payoff amount. Employees can review the calculation, audit the steps taken, and verify the data inputs. Once approved, Kun.AI will email the client with the payoff information, ensuring that appropriate contacts are CC'd.